Customer Solutions Support Supervisor Jobs in Dubai | DHL

  • Full Time
  • Dubai
  • 25000 AED / Month

DHL

Customer Solutions Support Supervisor Jobs in Dubai | DHL

Jobs Responsibilities:

  • To maintain all Electronic Shipping Solutions and deployed hardware are at agreed operational performance levels.
  • To resolve problems either through personal action or by organising resolution through the ITSC Helpdesk or a third party vendor.
  • Ensure all new Electronic Shipping Solution and/or new releases which are tested and signed-off are rolled out in a timely manner.
  • To ensure the functionality and accessibility of all shared peripherals such as printers, plotters, scanners, etc.
  • Deploy and commission new workstations including installation of relevant OS and software to handle increasing business needs and an expanding user base within a customer premise.
  • Ensure all requests and issues are logged in the Service Desk and Global change control policies are followed.
  • Maintaining asset management, security policies and agreed standard operating environment
  • Ensure ESS country KPI(s) are achieved and provide reporting analysis

 

To apply for this job please visit www.ebilos.com.

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