CVM Analytics Manager Jobs in Dubai | Majid Al Futtaim Careers

Majid Al Futtaim

1- CVM Analytics Manager
Job: Full Time
Location: Dubai, UAE


Drive Customer Engagement across Majid Al Futtaim through data driven insights. This role will be responsible for providing the key insights to drive the customer value through the lifetime of existing customers by understanding customer’s overall behavior, needs and matching those to the products / services that are offered. This role will partner with Marketing / CVM teams across business to realize CVM vision and North star while also driving the value of the customer cross-BU & SHARE (MAF’s groupwide loyalty program).

Job Responsibilities:

  • Drive revenue growth by understanding key business drivers and deriving relevant customer insights from the customer data collected within MAF Ecosystem
  • Act as an Analytics subject matter expert for the CVM program at large across Majid Al Futtaim driving CVM initiative across businesses
  • Perform data analysis to identify key trends and opportunities to recommend new initiatives / campaigns and drive campaign effectiveness
  • Analyze the customer data and recommend key opportunities across: acquisition, cross sell / up sell, retention / churn prevention, re-engagement

Job Requirements:

  • Bachelors or Masters degree in Analytics or Marketing or any quantitative discipline
  • Proven experience in driving growth and revenue through data analysis
  • Expert in Advanced Analytics / predictive model development
  • Experience in Loyalty program analytics and reporting

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