Majid Al Futtaim
1- CX Design & Project Manager
Job: Full Time
Location: Dubai, UAE
Job Responsibilities:
- Plan and execute of cross-functional end-to-end projects to redesign customer journeys.
- Use research, data, and best-practices to form and validate your solutions
- Create journey maps, service design bluprints and prototypes to solve challenging CX problems
- Objectively evaluate and refine concepts based on learnings from user testing validation
Job Requirements:
- Bachelor’s Degree in Design Thinking, Innovation, Human-Centred design or equivalent
- Experience: 1- 2 years
- Exceptional communication skills – in presenting, listening and feedback loops
- Demonstrated deep empathy and connection to stakeholders & customers
To apply for this job please visit careers.majidalfuttaim.com.