CX Supervisor Jobs in Dubai | AW Rostamani Careers Dubai

  • Full Time
  • Dubai, UAE
  • Posted 7 months ago
  • 30000 AED / Month

AW Rostamani

CX Supervisor Jobs in Dubai | AW Rostamani Careers Dubai

Position: CX Supervisor

  • Handling, overseeing, and assessing customer service activities and providing services as per company standards.
  • Prepare a strategy to optimize every touch point within the customer journey.
  • Managing customer’s communications telephonic calls, emails, and chats as per company standards.
  • Develop and maintain relationship with the suppliers and ensure volumes and market share.
  • Monitor and develop strategies for improving daily rental counts with clients and reducing turnaround from suppliers to ensure company goals.
  • Bachelor’s degree with 5-7 years Car Rental in CX Department. (Preferable to have experience in aggregator rental business).
  • Ability to motivate and manage staff. Multitasking, problem solver and managing pressure during routine work.
  • Proficient both verbally and in writing English.
  • Excellent communication skills and passionate for work.

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