1- Delivery Station Liaison
Job: Full Time
Location: Dubai, UAE
The Delivery Station Liaison will work under limited Manager supervision, and the majority of the decisions will be taken independently and will require a high level of accuracy. Good knowledge of English is required.
- Communicating with customers directly via phone and email
- Resolving conflicts and setting appropriate expectations with customers
- Clearly understanding and responding appropriately to, the issues that customer present.
- Working autonomously, making complex analytical decisions with little or no guidance.
- Fluent english (written/spoken)
- 1 to 2 years of experience in Customer Service
- Experience with Microsoft Office, Outlook, Word and Excel
- Self-discipline, quick learning, diligence and proactivity