Department Manager Jobs in Dubai 2022 | ACE Hardware

ACE Hardware

1- Department Manager
Job: Full Time
Location: Dubai, UAE


To assist the Store Manager to drive sales by managing the smooth functioning of the store and control the store team to ensure all work / policies & procedures are carried out within the remit of ‘Store daily operations’ (sales; merchandising standards, customer service; store finance; store HR, store logistics; health & safety and security).Achieve the most profitable operation; establish a high level of customer service, effective management of budgeted resources to achieve the agreed commercial and financial store objectives.

Job Responsibilities:

  • Has a REAL customer focus establishes & communicates customer goals and targets while ensuring the highest quality service and results for customers, articulates a strong understanding of customers’ needs and does significantly more than required.
  • Acts as a role model for all employees by focusing business strategy on providing exceptional service and improving customer satisfaction. Ensures that all elements of ‘Customer Service’ are at the forefront of store team and constantly strives to improve.
  • Staff rotas and working efficiencies.
  • Review P&L monthly expenditure & controls

Job Requirements:

  • Minimum Experience and Knowledge:  5 -10 years’ experience in Retail
  • Minimum of 2 years in a supervisory role managing and leading a team
  • Furniture retail experience is a must.
  • Education: form of tertiary education

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