Digital Payments Coordinator Jobs in Dubai | Al Futtaim

Al Futtaim

1- Digital Payments Coordinator
Job: Full Time
Location: Dubai, UAE


The Digital Payments Coordinator is a key enabler to the Digital Payments team and our product Blue Pay. The role is responsible for ensuring all commercial, technical and operational activities are completed for Al-Futtaim’s brands in accordance with policies, procedures, compliance, and regulatory standards.

Job Responsibilities:

  • Manage internal payment acceptance requests – facilitate the delivery of standard and non-standard requests from our brand teams.
  • Manage delivery partners – ensure delivery partners are meeting contractual and operational obligations
  • Data-driven – comfortable with using data to analyse process and delivery partner performance across agreed metrics
  • Administration – ensure all contractual, operational and technical documentation is maintained in a systematic manner

Job Requirements:

  • Bachelor’s degree.  Specialization in either Technology, Product Management or Business Administration preferred.
  • 3-5 years’ demonstrable experience in managing operational processes either in back office or customer-facing role
  • Working in a fast-paced environment requiring proactive management of internal and external stakeholders
  • Managing delivery partners to ensure operational SLAs are maintained, managing issue resolution and overall delivery assurance

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