Informer
Al Futtaim
1- E-Commerce Operation Supervisor
Job: Full Time
Location: Dubai, UAE
Description:
You are responsible for Fashion (Ted Baker, Sandro, Maje) website for overseeing customer enquiries and the process and dispatch online orders to ensure customer touch points are of the highest possible standard
Job Responsibilities:
- Follow all relevant eCommerce policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
- Follow-up on escalated cases /issues/questions of junior team members to ensure they are closed efficiently and in a timely manner
- Deliver high levels of customer service
Job Requirements:
- Graduate or Graduate caliber with at least 2 – 4 years of experience in similar position in a Commercial role, supporting an e-commerce and digital marketing division preferably in Beauty & Fashion
- Advanced proficiency in Excel
- Strong analytical skills with proven ability to scrutinize datasets
- Excellent written and verbal communication skills
To apply for this job please visit www.afuturewithus.com.
