eCommerce Customer Support Jobs In Dubai | Exalto Emirates
Exalto Emirates
eCommerce Customer Support Jobs In Dubai | Exalto Emirates
Apply Also: Nizam Sons Pvt Ltd Jobs Human Resource Business Partner
We seek a dedicated and proactive customer service professional with excellent communication skills to join our team. The ideal candidate will have experience handling and assisting online inquiries proactively across diverse digital platforms, converting quotes, and overseeing end-to-end fulfillment. This role is pivotal in driving ecommerce growth, ensuring prompt and satisfactory responses, successful conversions, and effective order management and fulfillment. It fosters positive online customer experiences.
Apply Also: Broker Sales and Support Executive Jobs In Dubai | The Cigna Group
Responsibilities
- Actively respond to digital leads across multiple channels — Website, WhatsApp, Live Chat and Social Media—within stipulated timeframes as per the internal process.
- Proactively create and send relevant quotes and efficiently follow up with customers to drive conversions.
- Continuously strive to increase conversion ratios from leads to orders across digital channels.
- Coordinate and work closely with purchasing team to obtain the information such as ETA, and price for backorders, and ensuring diligent lead closure.
- Meticulously evaluate online inquiries, directing them to the appropriate team as per the internal process, and maintain an updated lead tracker sheet for follow-ups and closure on assigned leads.
Apply Also: NMC Healthcare Careers In Dubai – Walk In Interview In Dubai – 100% Free Hiring
Requirement
- Bachelor’s degree in Business Administration or any related field.
- 2-3 years of experience in a customer service support role in the marine industry or a related industry.
- eCommerce experience is must.
- Strong communication skills, proactive approach, dedication to achieving customer satisfaction.
- Proficiency in managing a large volume of customer inquiries from different channels.
- Proficiency in MS Office tools.
- Experience with ecommerce platforms and ERP systems.
Apply Also: King Fahed Military Medical Complex Jobs – 20+ Vacancies – Staff Recruitment Urgently – Free Apply Now
For More Jobs
To apply for this job please visit www.linkedin.com.
Beware of fraudsters
Recognize Common Scams
- Phishing Emails: Fraudsters often send emails that appear to be from legitimate companies, asking for personal information.
- Phone Scams: Scammers may call pretending to be from a government agency or well-known company, demanding money or personal details.
- Online Shopping Scams: Beware of deals that seem too good to be true on unfamiliar websites.
- Investment Scams: Offers of high returns with little risk are often fraudulent.
Download CV: Click Here To Download Cv For Dubai & Across UAE Jobs
Protect Your Information
- Do Not Share Personal Information: Never give out personal, financial, or login information over the phone or online unless you are sure of the recipient’s identity.
- Use Strong Passwords: Create complex passwords and update them regularly. Avoid using the same password for multiple sites.
- Enable Two-Factor Authentication: Adds an extra layer of security to your accounts.
Verify Authenticity
- Check Email Addresses and URLs: Fraudulent emails and websites often have slight discrepancies from the real ones.
- Research Before You Buy: Look up reviews and ratings of websites or sellers before making a purchase.
- Contact Companies Directly: If you receive an unexpected communication, use the contact information on the company’s official website to verify its authenticity.
Stay Informed
- Be Wary of Unsolicited Offers: If something seems out of the blue, it’s worth questioning its legitimacy.
- Educate Yourself: Stay updated on the latest scams by following news and alerts from consumer protection agencies.
What to Do If You’re Targeted
- Report It: Contact local authorities or consumer protection agencies to report the fraud attempt.
- Monitor Your Accounts: Keep an eye on your bank and credit card statements for any unauthorized transactions.
- Change Your Passwords: If you suspect your information has been compromised, update your passwords immediately.
Resources
- Federal Trade Commission (FTC): Offers resources and a reporting mechanism for scams.
- Better Business Bureau (BBB): Provides business ratings and scam tracker.
- Consumer Financial Protection Bureau (CFPB): Protects consumers from financial fraud.
By staying vigilant and following these precautions, you can significantly reduce your risk of falling victim to fraudsters.
Take a Look at Other Relevant Job Listings!
Disclaimer
The information provided in this document is for educational and informational purposes only. It is not intended to be a substitute for professional advice or judgment, nor should it be relied upon as legal or financial advice. While efforts have been made to ensure the accuracy and completeness of the information, we make no representations or warranties, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of any information contained herein.
We do not accept any responsibility or liability for any loss, damage, or inconvenience caused as a result of reliance on any information provided in this document. Users are encouraged to verify any information provided and seek professional advice tailored to their specific circumstances.
By using this document, you agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, and expenses (including legal fees) arising out of or in connection with your use of the information provided.
External Links Disclaimer
This document may contain links to external websites that are not provided or maintained by us. We do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Changes to This Disclaimer
We reserve the right to update or change this disclaimer at any time. Any changes will be posted within this document, and it is your responsibility to review this disclaimer periodically for updates. Your continued use of the information after any modifications to the disclaimer will constitute your acknowledgment and acceptance of the modified terms.