Chalhoub Group
1- Ecommerce Operations Associate
Job: Full Time
Location: Dubai, UAE
Job Responsibilities:
- Analyzing orders from our e-commerce partners and coordinating with our warehouse, supply chain teams, and channel management to ensure fulfillment metric benchmarks are being met
- Assist in auditing payment invoices to identify and minimize chargebacks, fees, returns, and other roadblocks affecting profitability
- You will be responsible for confirming and tracking customer registrations, setting up accounts, order management, and working directly with our customers.
- Help organize process creation for better reporting for ecommerce returns and shipping-related fees
Job Requirements:
- Bachelor’s Degree in marketing or related field; Master’s Degree is preferable 1-2 years’ experience working with e-commerce channels or related administrative responsibilities
- e-Commerce sales experience in Sales/Business Development Excellent communication, written, and interpersonal skills
- Detailed oriented, with excellent organizational skills
- Ability to manage accounts independently
To apply for this job please visit careers.chalhoubgroup.com.