Emirates Jobs in UAE | Business Support Jobs in Dubai

Emirates Jobs in UAE | Business Support Jobs in Dubai

1- Business Support Officer
Job: Full Time
Location: Dubai, UAE

Description:

To provide comprehensive system services and support to business units by ensuring that business needs are reflected fully into the supporting systems either through development or exploitation. The individual should be able to identify and understand business needs and objectives suggest practical functional solutions and evaluate conflicting requirements.

Job Responsibilities:

• Assist the end-user community in using and utilising the systems efficiently and use operational and applications expertise to recommend initiatives to improve the overall user experience
• Collate and document user requirement specifications for information systems in liaison with IT & other support departments
• Prepare test plans for user acceptance testing, perform the testing, report the deviations through proper documentation and ensure the system is delivered in accordance with the specification. Conduct post implementation health checks
• Prepare necessary training plans for the planned release of systems and set up a procedure for identifying the users and their training requirement on an ongoing basis

Job Requirements:

• Experience on IT system testing and IT knowledge : 5+ Years
• Experience on system testing and preparation of user acceptance test cases
• Excellent communication and strong proficiency in English