
Waldorf Astoria
1- Executive Housekeeper
\Job: Full Time
Location: Ras Al Khaimah, UAE
Description:
As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper will also be required to evaluate guest satisfaction and set department targets and objectives.
Job Responsibilities:
- Oversee housekeeping operations
- Oversee Laundry Operations
- Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
- Operate within departmental budgets through effective stock and cost controls and well managed schedules
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
Job Requirements:
- Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
- A successful track record of managing a large team
- A high school certificate or equivalent
- High level of commercial awareness and cost control capabilities
- Previous experience of managing a department and Profit and Loss account
- Excellent leadership, interpersonal and communication skills