Fashion Consultant Jobs in Dubai | FILA for Chalhoub Group

Job: As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.

Responsibilities:

• You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews 
• Drive client relationships within an omni-channel approach 
• Provide pre-buying feedback on products 
• Drive eNPS through people experience initiatives and culture 
• Ensure adherence to VM guidelines and Standard operating procedures (SOPs) 
• Ensure click and collect are conducted within SLAs (Service-level agreement) 

Requirements:

• Strong English communication skills
• Strong Russian communication skills (reading, writing and speaking)