Job: As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.
Responsibilities:
- You will collect data on customer behavior, top sellers, slow movers which will be key input for business reviews
- Drive client relationships within an omni-channel approach
- Provide pre-buying feedback on products
- Drive eNPS through people experience initiatives and culture
- Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
- Ensure click and collect are conducted within SLAs (Service-level agreement)
Requirements:
- Complete ALL stages of the application (plyometrics assessment and video introduction stage)
- Strong English communication skills