F&B Associate Job in Dubai | The First Group

  • Full Time
  • Dubai
  • Posted 2 months ago

The First Group


We are committed to attracting, motivating, and retaining talented team members who align with our company’s core values. We are proud to reward our team members with comprehensive benefit programs and resources which include: return air tickets to home destination, uniform and laundry services, accommodation and recreation facilities, medical coverage and life insurance, transportation, duty meals, colleague discount in our F&B outlets and reduced hotel rates, enhanced employee rewards program, team bonding and engagement events, employee health and wellness activities.

Job Responsibilities:

  • Responsible for doing all preparations before and during the service, like preparing tables and polish cutlery.
  • Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glasswork etc.
  • Have an extensive knowledge of the menu’s and other F&B outlets.
  • Serving in either conference rooms or other F&B outlets if required.
  • Taking orders from the guests, explaining the menu and advising the guest on their decision making.
  • Communicating with the kitchen about the orders and being very clear about special wishes of guests.
  • Consistently upsell of food and beverages and making guests aware of promotions.
  • If necessary preparing orders like drinks and preparing snacks, bread.
  • Dealing with the payments and doing closure paperwork if required.
  • Serving the guests with all food and beverage requirements during their stay in an attentive and efficient way.
  • Taking reservations, in corporation with the supervisor and hostess/host if necessary because of special requests of the guest.
  • Responsible for cleaning tasks during and after service.
  • Making sure that all the guest areas look immaculate.
  • Attend departmental meetings if required.
  • Take feedback from guests and notifying management about it.
  • Share ideas for improvement
  • Know the software in the F&B outlets to be able to put in the orders
  • Ensuring your guests receive what they ordered, guest satisfaction is key at all times
  • Taking pride in your daily actions with the team as well as our guests.

Job Requirements:

  • Maintains great customer service to all guests.
  • Responsible for running the food and beverages to the guests.
  • Good communication with the guests, staff and kitchen.
  • Pro-active and energetic with a positive ‘can do’ attitude.
  • Ability to multi-task with prioritization skills.

To apply for this job please visit www.careerjet.ae.

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