F&B Associate

  • Full Time
  • Dubai
  • Posted 7 months ago

The First Collection

Job Description

  • Responsible for doing all preparations before and during the service like preparing tables and polish cutlery.
  • Keep track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glasswork etc.
  • Have an extensive knowledge of the menus and other F&B outlets.
  • Serve in either conference rooms or other F&B outlets if required.
  • Take orders from the guests, explaining menu and advising the guest on their decision making.
  • Liaise with management for advice if required.
  • Communicate with the kitchen about the orders and being very clear about special wishes of guests.
  • Consistently upsell of food and beverages and making guests aware of the promotions.
  • Be aware about the items availabilities.
  • If necessary prepare orders like drinks and preparing snacks and breads.
  • Serve at parties and reception if required.
  • Deal with the payments and doing closure paperwork if required.
  • Serve the guests with all F&B requirements during their stay in an attentive and efficient way.
  • Take reservations, in co-orporation with the supervisor and hostess/host if necessary because of special requests of the guest.
  • Responsible for cleaning tasks during and after service.
  • Make sure that all the guest areas look immaculate.
  • Attend departmental meetings if required.
  • Take feedback from the guests and notifying management about it.
  • Share ideas for improvement.
  • Ensure the guests receive what they ordered, guest satisfaction is key at all times.

 Skill & Expertise

  • A minimum of 2+ years experience is essential.
  • Preferably experienced in high volume F&B operations.
  • Maintains great customer service to all guests.
  • Planning and organising tasks, people and supplies.
  • Excellent interpersonal and communication skills.
  • Quantified experience in food safety and hygiene.
  • Advanced customer service skills.

To apply for this job please visit www.careerjet.ae.

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