Food & Beverage Host Job in Dubai | BOUNCE MIDDLE EAST



  • To give a warm and friendly welcome to all customers to BOUNCE and ensure they have an exciting and safe experience.
  • To provide exceptional customer service and Food & Beverage (F&B) delivery.
  • To maintain these areas in a well presented and clean way.

Job Responsibilities:

  • A loved and respected international brand
  • An awesome culture with exceptional people at every level
  • A fresh and evolving multi-sensory experience
  • Pumping venues across the world
  • A safety record we’re proud of.
  • Unleash your free spirit.
  • Be your awesome, authentic self.
  • Harness your talents and gifts.
  • Stand out and shine.
  • We’re a tribe. We jump together & we’re building a revolution together.
  • Talk straight. Talk Often. Embrace diversity Stay tight.
  • Contribute to a safe environment for all customers, team members and contractors with a prevention focus
  • Abide by safety updates and changes communicated by management
  • Complete F&B operating checklists and ensure that food safety standards are maintained
  • Communicate relevant safety information to customers, including party & groups

Job Requirements:

  • We need leadership at every level.
  • Take charge. Be decisive.
  • Follow up and follow through.
  • Get the right $h*t done right.
  • Be the front runner & game changer.
  • Encourage.
  • Inspire & be inspired.
  • Lead by example by living BOUNCE Values on a day to day basis and encourage and help all team members to do the same
  • Positively influence and maintain the BOUNCE culture through direct and indirect action as needed
  • Take every opportunity to promote the BOUNCE Vision, Values and Culture both internally and externally
  • Facilitate a Free-Jumping Revolution culture!
  • Welcome and serve customers in an efficient and friendly manner and provide a high level of product and service knowledge
  • Facilitate efficient customer flow throughout the greeting, food and gathering areas
  • Prepare and deliver F&B offer displays according to BOUNCE standards and procedures
  • Prepare and set up party rooms based on run sheets
  • Deal with customer issues directly and resolve promptly whenever possible. Escalate to Customer Services Supervisor when required
  • Input accurate data into POS as this directly impacts reporting and analysis
  • Comply with cash and credit cards security procedures
  • Forward all customer feedback regarding promotions, customer experience and complaints to the Customer Services Manager to review

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