Abu Dhabi Islamic Bank
1- Fraud Monitoring Analyst
Job: Full Time
Location: Abu Dhabi, UAE
Description:
Daily checking of suspicious / fraud transaction / Alerts based on pre-set parameters or data file. Reporting to Head of Card Fraud on all cases, set-up of cardholders’ dispute, E-Channels customers and merchant unauthorized transactions for resolution purpose.
Job Responsibilities:
- Investigate and Check the FG / SAS alerts for all ADIB transactions
- Contacting customers for investigation/transaction confirmation
- Log Confirmed Fraud Cases in GRC as incident with Fraud Details
- Prepare and Send a dispute form to the customer to process the refund
Job Requirements:
- Graduate with at least 3+ years’ experience in banking and at least 2 years in risk management field.
- Good communication skills: Bilingual is preferred
- Analytical skills
- Knowledge of UAE banking practices, regulations & risks
To apply for this job please visit hciq.fa.em2.oraclecloud.com.