1- Front Desk Supervisor
Job: Full Time
Location: Abu Dhabi, UAE
- Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment.
- Checks guest out of the hotel, preparing and explaining the bill.
- Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
- Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.
- Understand & cooperate with full compliance with hotel’s developed OSH policy, procedures & works instructions or action taken by management to protect employees or to comply with OSH requirements.
- Report to immediate supervisor any situation which they have reason to believe could present a hazard and which they cannot themselves correct;
- Report all OSH incidents, near misses, dangerous occurrences, unsafe act & conditions.