St. Regis Hotels & Resorts
1- Front Office Agent
Job: Full Time
Location: Dubai, UAE
- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
- Process all payment types such as room charges, cash, checks, debit, or credit.
- Answer, record, and process all guest calls, messages, requests, questions, or concerns.
- Coordinate with Housekeeping to track readiness of rooms for check-in.
- Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
- Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
- Complete designated cashier and closing reports in the computer system.
- Cash guests’ personal checks and traveler’s checks.
- Count bank at the beginning and end of shift.
- Balance and drop receipts according to Accounting specifications.
To apply for this job please visit jobs.marriott.com.