Front Office Experience Producer Jobs in Abu Dhabi | Hilton

1- Front Office Experience Producer
Job: Full Time
Location: Abu Dhabi, UAE

Description:

The Experience Producer carries out the assigned tasks to the highest professional standards and in accordance to the directives and instructions received. Establishes and develops personal guest contact, promotes feedback and is constantly proactive in anticipating guest needs and requirements. To be the main point of contact for the guests and to handle all enquiries throughout their stay in a friendly and effective manner always striving to exceed expectations and keeping in mind ‘Everything Considered’.

Job Responsibilities:

• Create a dynamic, warm, welcome and a friendly atmosphere in the hotel premise.
• Main Focus to create story around the “WB Hotel” to enhance guest experiences.
• Engage with guests by sharing with funny antidotes with excellent communication skills in accordance with the given guidelines.
• Be as a storyteller to interact with guests and have a friendly relationship with the guests and children without intruding the privacy and exceeding the limit.

Job Requirements:

• Ability to build good rapport and relationship with all levels including team member, management.
• Excellent organizational skills and a hospitality attitude.
• Communicate well in English, including written and verbal communication.