Front Office Host / Telephone Operator Jobs in Ras Al Khaimah | Hampton By Hilton

Hampton By Hilton

1- Front Office Host / Telephone Operator
Job: Full Time
Location: Ras Al Khaimah, UAE


A Front Office Host / Telephone Operator contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

Job Responsibilities:

  • Process all incoming and outgoing calls accurately and courteously
  • Records and controls accurately wake up calls
  • Pages guests in co-operation with concerned departments
  • Assists guests with international calls and directory queries
  • Calls guests by name whenever possible
  • Pages staff member when requested
  • Abides by principles of guest privacy
  • Handles guests’ needs or requests and reports complaints to the Magic Supervisor
  • Report on logbook daily
  • Bill call costs
  • Aware of local telephone listings and frequently dialed numbers

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