Front Office Jobs in UAE 2022 | Dubai Mall Jobs | Emaar Careers

Front Office Jobs in UAE 2022 | Dubai Mall Jobs | Emaar Careers:
Guest Service Agents communicate with guests looking to make or cancel hotel reservations. They greet guests on arrival, assign them rooms and suites, issue keys, and collect payment information. Guest Service Agents coordinate housekeeping, porters, transport providers and kitchen staff to meet guest requirements.

Job Requirements:

• Genuine service personality, with high EQ.
• Minimum 4 years’ experience in Hospitality industry.
• Minimum 2 years’ experience in a Supervisory role / similar experience in a 5 star hospitality industry.
• Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred.
• A minimum of 1 – 3 year experience in a similar position in a 5-star hospitality company.
• Conduct all operational tasks in Front Office while living up to service standards and procedures.
• Go the extra (s)mile where you can.
• Prevent complaints and ensure adequate service recovery where needed.
• Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart..