Front Office Supervisor Jobs In Abu Dhabi | IHG Hotels & Resorts

IHG Hotels & Resorts

Front Office Supervisor Jobs In Abu Dhabi | IHG Hotels & Resorts

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Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stay brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know; we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

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Responsibilities


Join us as a Front Office Supervisor and support our dynamic Front Office team at the Holiday Inn Abu Dhabi. You’ll have ambition, talent, and some key skills. Because of this vital role, we seek someone who can engage with guests and create a great customer experience. You will be in charge of all activities relevant to the front desk, such as the reception check-in/out. Also, I want you to know that you will be responsible for the rooming of all hotel guests. You will maintain the cash float and ensure accurate daily reports. Your personality will ensure great guest service in line with our brand standards and procedures.

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Requirement

Ideally, you will have two years of experience in a similar role in the hospitality industry with relevant school/college qualifications. Proficiency in English; knowledge of other languages is a plus. You need to be highly customer-oriented and passionate about your job, with great attention to detail. The right candidate always portrays a professional image and possesses strong multi-tasking & analytical skills.

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Beware of fraudsters

Recognize Common Scams

  1. Phishing Emails: Fraudsters often send emails that appear to be from legitimate companies, asking for personal information.
  2. Phone Scams: Scammers may call pretending to be from a government agency or well-known company, demanding money or personal details.
  3. Online Shopping Scams: Beware of deals that seem too good to be true on unfamiliar websites.
  4. Investment Scams: Offers of high returns with little risk are often fraudulent.

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Protect Your Information

  1. Do Not Share Personal Information: Never give out personal, financial, or login information over the phone or online unless you are sure of the recipient’s identity.
  2. Use Strong Passwords: Create complex passwords and update them regularly. Avoid using the same password for multiple sites.
  3. Enable Two-Factor Authentication: Adds an extra layer of security to your accounts.

Verify Authenticity

  1. Check Email Addresses and URLs: Fraudulent emails and websites often have slight discrepancies from the real ones.
  2. Research Before You Buy: Look up reviews and ratings of websites or sellers before making a purchase.
  3. Contact Companies Directly: If you receive an unexpected communication, use the contact information on the company’s official website to verify its authenticity.

Stay Informed

  1. Be Wary of Unsolicited Offers: If something seems out of the blue, it’s worth questioning its legitimacy.
  2. Educate Yourself: Stay updated on the latest scams by following news and alerts from consumer protection agencies.

What to Do If You’re Targeted

  1. Report It: Contact local authorities or consumer protection agencies to report the fraud attempt.
  2. Monitor Your Accounts: Keep an eye on your bank and credit card statements for any unauthorized transactions.
  3. Change Your Passwords: If you suspect your information has been compromised, update your passwords immediately.

Resources

  • Federal Trade Commission (FTC): Offers resources and a reporting mechanism for scams.
  • Better Business Bureau (BBB): Provides business ratings and scam tracker.
  • Consumer Financial Protection Bureau (CFPB): Protects consumers from financial fraud.

By staying vigilant and following these precautions, you can significantly reduce your risk of falling victim to fraudsters.

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