Front Office Supervisor – Mövenpick Dubai Jobs 2022

Front Office Supervisor – Mövenpick Dubai Jobs 2022

Description:

First impressions are everything! As a Front Office Supervisor, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

Job Responsibilities:

• Greet, check-in, respond to requests and settle accounts while providing exceptional service;
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling;
• Responds to telephone and in-person inquiries regarding reservations, hotel information, guest concerns, etc. courteously and professionally;
• Ensures a working discipline and smooth team work between Front Office and other departments

Job Requirements:

• Service focused personality is essential; experience is an asset;
• At least 3 years of experience working with Opera or a related system;
• At least 3 years experience in the same position in hospitality industry;
• Fluency in English; additional languages are a plus