General Manager Jobs in Dubai United Arab Emirates 2023 | Majid Al Futtaim

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Majid Al Futtaim


  • Establish the highest store operations standards, practices and processes to enhance the overall customer shopping experience.
  • Ensure the highest standards of Visual Merchandising are consistently achieved across the brand, in line with the VM principles and guidelines for the brand.
  • Ensure that all events are fully maximized in relation to sales, stock and brand building, in conjunction with Marketing and the Merchandising and Planning teams
  • Ensure that each store has a stock trading layout in line with the Brands guidelines.
  • Delivery of timely new store openings in conjunction with the RDD Team, from feasibility to store opening, establishing the highest caliber of store team, best
  • Achieve sales targets through a pro-active commercial agenda, developing and planning new business initiatives that drive overall sales and business improvement.
  • Analyze business reports and provide the direction for corrective action where required.
  • Provide critical analytical feedback on store performance at the weekly / monthly trade reviews together with the Brand Director.
  • In conjunction with Planning and Buying teams, analyze each individual store performance in relation to sales / space / sales mix and density.
  • Maintain commercial layouts in each store, flexing according to seasons.
  • Ensure that the territories inventory is in the right place, at the right time, in the right
  • Guide the Store Managers to ensure the key priority targets and goals in customer service are consistently achieved.
  • Ensure that each store has the correct resource model in place, exceeding the needs of the customer (right people / right place / right time / doing the right thing), whilst also meeting the business productivity targets.
  • Ensure that each store takes complete ownership for the successful resolution of customer complaints.
  • Coach and develop the right people skills in the team to deliver the required behaviors and approaches to customer service.
  • Support in promoting sustainability initiatives to transform the lives of the retail standards and operational processes and practices.
  • Monitor, measure and evaluate the contribution of new / refurbished stores against their Capex requirement. volume to maximize sales and minimize markdown and terminal stocks.
  • Contribute and support the business in achieving the Dare Today, Change Tomorrow sustainability and contribute to the net positive impact, and health and wellness.

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