Guest Relations Officer Jobs in Dubai | RAFFLES Jobs

RAFFLES

1- Guest Relations Officer
Job: Full Time
Location: Dubai, UAE

Description:

To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.

Job Responsibilities:

  • Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure
  • Ensure all members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service
  • Meet and greet VIP guests personally
  • Liaise closely with Concierge, Butler and Raffles Club for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.

Job Requirements:

  • Strong written and verbal communication skills in English
  • Able to develop rapport with colleagues and management staff
  • Ability to work cohesively with co-workers as part of a multi-cultural team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

To apply for this job please visit careers.accor.com.

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