Guest Supervisor Jobs In Dubai | MOoN Recruitment & Consultancy

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For our client, a global luxury hotel company that manages a portfolio of over 6,500 world-class executives across 26 luxury properties in the Middle East, Europe, and Asia. This hotel group boasts some of the most prestigious and exciting properties in the world.

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Responsibilities

• You acknowledge, greet, welcome, engage, and initiate genuinely adaptive conversations with guests and visitors, facilitating the smooth operation of the lobby, obtaining feedback, and contributing to the creation of memorable guest experiences.
• You assist and guide all incoming VIP guests to their rooms, ensuring their needs are met, their luggage is promptly sent to their rooms, and they are accommodated courteously and efficiently without delay.
• You provide up-to-date information on the hotel’s outlets, amenities, services, and facilities while actively promoting and, when necessary, making reservations.
• You handle the administrative tasks of the Guest Relations operation, ensuring daily effective communication with the company, updating all pertinent information to support hotel operations and enhance guest experiences.

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Requirement

• You excel at collaborating with colleagues, both inside and outside your department.
• You have the ability to prioritise, organize and control tasks effectively.
• You are willing to work on weekends, during the day, in the evenings and on public holidays.
• You are a problem solver.
• You respect and appreciate cultural differences.
• 3 years of experience within the international luxury hospitality industry
• Experience working in a multicultural environment

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