Head Hostess Jobs In Dubai | One&Only Resorts

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At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

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Responsibilities

• She will have friendly demeanor and excellent interpersonal relationship skills to be able to relate well with guests of diverse background and status.
• The head hostess role also involves constant communication, both verbally and otherwise with guests, therefore, her communication skill is expected to be well horned.
• Her duties also entail resolving customer complaints amicably. She can refer complaints beyond her power to the appropriate supervisor.
• Complete supervision of the overall service delivery in the organization is also one of her several tasks.

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Requirement

• She should present herself in such a way that she will give the client very good first impression about herself and the organization she represents.
• She will relate with guests all through their stay and also be there to interact with them if they have to wait for long.
• She is expected to have very good understanding and knowledge of the menu and offer them to guests when they request for it.
• She should have foreknowledge about items on the menu to be able to properly inform guests about them.

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