Help Desk Jobs in Abu Dhabi | ADIB

Abu Dhabi Islamic Bank

1- Help Desk
Job: Full Time
Location: Abu Dhabi, UAE


Attend to walk-in customers visiting the HFD. Liaise with respective dept. to ensure TAT is maintained as per HF Policy, Maintain MIS to ensure 100% Service Quality.

Job Responsibilities:

  • Maintain accurate log for the walk-in customers
  • Ensure TAT is adhered to and where possible exceed customer expectations
  • Sales support
  • MIS maintenance for requests
  • Updating cases in the system timely manner

Job Requirements:

  • Pro active and very energetic
  • Customer service skills in order communicate and to handle walk in customers
  • Display flexibility in dealing with clients and other team members
  • Fluency in Arabic and English
  • Excellent communication skills

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