Help Desk technician Job in Kenora, ON | FSET Inc.



  • Free parking available
  • Learning/training paid by employer
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Travel insurance
  • Wellness program
  • Group insurance benefits
  • Life insurance
  • Registered retirement savings plan (RRSP)
  • Long-term care insurance
  • Tax-free savings account (TFSA)

Job Responsibilities:

  • Initiative
  • Effective interpersonal skills
  • Accurate
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Judgement
  • Organized
  • Willing to relocate
  • Fast-paced environment
  • Work under pressure
  • Attention to detail

Job Requirements:

  •  equivalent experience
  • Troubleshooting/diagnostic
  • Consulting firm
  • Telecommunications industry
  • Server farm
  • Computer hardware or software retailer/wholesaler
  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Criminal record check
  • Basic security clearance
  • Enhanced reliability security clearance

To apply for this job please visit

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