Helpdesk Administrator Jobs In Dubai UAE 2023 | Dubai Parks & Resorts

Helpdesk Administrator Jobs In Dubai UAE 2023 | Dubai Parks & Resorts

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Implement day-to-day operations assigned for the Helpdesk Administration Section to ensure compliance with the established standards and procedures.

Responsibilities:

• Procedures, formulating and reviewing IT policies & procedures.
• Monitor service calls/work requests
• Assign the service calls for further actions to the respective team members and follow-up
• Periodic review of service calls for resolutions