- Full Time
- Abu Dhabi, UAE
- 25000 AED / Month
Holiday Inn
Holiday Inn Abu Dhabi Careers | Housekeeping Order Taker Jobs in UAE
Responsibilities:
- To be passionate about delivering great service and confident in multi-tasking and in-depth planning
- Experience with handling guests queries and queries that come from within the Housekeeping and Front Office department
- To be willing to learn new things and work as part of a wide hotel team
- To be proficient in MS Office applications and Opera (highly desirable:
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Manager when needed
- Record information in the logbook daily
To apply for this job please visit careers.ihg.com.