Holiday Inn Abu Dhabi Careers | Housekeeping Order Taker Jobs in UAE

Holiday Inn

Holiday Inn Abu Dhabi Careers | Housekeeping Order Taker Jobs in UAE

Responsibilities:

  • To be passionate about delivering great service and confident in multi-tasking and in-depth planning
  • Experience with handling guests queries and queries that come from within the Housekeeping and Front Office department
  • To be willing to learn new things and work as part of a wide hotel team
  • To be proficient in MS Office applications and Opera (highly desirable:
  • Attend to special guests (e.g. VIPs) and answer their inquiries
  • Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
  • Provide information about amenities, area and venues and promote services
  • Anticipate guest needs and build rapport with customers
  • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
  • Address customer complaints and escalate to Guest Relations Manager when needed
  • Record information in the logbook daily

To apply for this job please visit careers.ihg.com.

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