To provide an appropriate welcome at F&B Outlets for guests. To handle table reservations and effectively control the flow of guests.
Job Responsibilities:
- Provide a warm and friendly welcome, leading guests and seating them at their table
- Take telephone bookings and maintain a clear and organised reservations book
- Assist in the set-up of tables and displays
- Maintain and update guest database
- Be attentive to guests and resolve their complaints where possible, reporting all incidents to Supervisor
- Maintain cleanliness of hostess station and surrounding areas, as well as of all menus
Job Requirements:
- Hotel Restaurant Management graduate
- 1 year Hotel experience in F&B.
- Excellent reading, writing and oral proficiency in English
- Well-presented and professionally groomed at all times
- Strong interpersonal skills and able to establish a good rapport with guestsÂ