Hostess Jobs In Sharjah | Hilton

Hilton

Hostess Jobs In Sharjah | Hilton

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A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.

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Responsibilities
  • Manage guest queries in a friendly, timely, and efficient manner
  • Ensure knowledge of menu and all products
  • Follow correct reporting procedures if faced with issues
  • Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
  • Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
  • Has a good knowledge of the restaurant’s sitting arrangements
  • Comply with hotel security, fire regulations and all health and safety legislation

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Requirement
  • Knowledge of F&B standards
  • Good communication skills (oral and Written)
  • Problem solving skill
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

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