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Housekeeping – Order Taker Jobs in Abu Dhabi | Hilton Hotels Jobs

Hilton Hotels

1- Housekeeping – Order Taker
Job: Full Time
Location: Abu Dhabi, UAE

Description:

As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards.

Job Responsibilities:

  • Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met
  • Maintain the computerized Work Order System. This requires logging and recording all service requests, implementation, distribution, and closing of all Work Orders
  • Ensure vacant/ready rooms are available to the Front Office through coordination with the Floor Supervisor team
  • Responds to all emergency call which includes monitoring the alarm system

Job Requirements:

  • Prior customer service/administrative support or housekeeping experience required
  • Grade School education

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