Housekeeping Ordertaker Jobs In Dubai | Hilton
Hilton
Housekeeping Ordertaker Jobs In Dubai | Hilton
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At Hilton Dubai Palm Jumeirah, as Housekeeping Ordertaker, you are responsible for managing the housekeeping office to deliver an excellent Guest and Member experience. A Housekeeping Ordertaker will also be required to receive all incoming calls and manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
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Responsibilities
- Manage the Housekeeping office
- Receive all incoming calls and respond accordingly
- Allocate room and task lists to team members
- Ensure keys are issued in line with security procedures
- Log and store all lost property after each shift; send lost property to guests in line with procedures
- Manage guest requests and enquiries immediately
- Ensure all relevant guest information is communicated to Housekeepers
- Carry out administrative and IT duties
- Organize and control extra duties and special tasks
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Requirement
- Ensure that communication has been clear and consistent to all shifts
- Control staff dry cleaning and guest laundry in and out of the department
- Update system regularly to give maximum room return to the hotel/s active inventory
- Handle emergencies if and when they occur in the department
- Ensure all team members adhere to Health and Safety Regulations
- Carry out any other reasonable task set by the Hotel’s Management
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