IKEA Careers | Digital Sales Representative Jobs in Dubai

IKEA Careers | Digital Sales Representative Jobs in Dubai

Job Responsibilities:

• Listen and engage proactively with customers through digital channels
• Address customers’ ‘Home Furnishing’ needs, and identify opportunities to generate sales and customer satisfaction
• Answer questions about the products, emphasize the features of products to highlight how they solve customer problems
• Up-selling and cross-selling
• Meeting sales targets
• Gather customer feedback and share with the concerned teams

Job Requirements:

• Previous sales experience. Excellent communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers
• Active selling and support customers with product expertise, through digital channels.
• Minimum 2 years of experience in a similar role (E-Commerce and retail experience desirable)
• Confidence and strong self-assuredness to succeed in cold-calling customers and making a sale