International Student Support especially welcomes applications from individuals who self-identify as Black, Indigenous or a racialized person, who will be integral towards serving our highly diverse student population. If you identify in one of the former groups, we encourage you to self-identify in your cover letter. This is truly an exciting time to join our department as we embark on our strategic planning guided by the values of equity, diversity and inclusion and with a firm belief that diversity is our strength.
- Advises and supports international students who experience transitional difficulties relating to personal development, adjusting to cultural diversity, student life, and working within Canada.
- Provides comprehensive immigration support to international students at various stages of the student life cycle
- Develops and delivers innovative and effective workshops to provide current information on specific government immigration policies and requirements in relation to studying and working in Canada.
- Using a curricular approach, creates, facilitates and assesses programming for international and newcomer students.
- Completion of a 3 year diploma program, with a completion of the Regulated International Student Immigration Advisor (RISIA) or a Regulated Canadian Immigration Consultant (RCIC) certification, RCIC or RISIA in good standing with the College of Immigration and Citizenship Consultants (CICC) required
- A minimum of 3 years of experience in student support and development. Experience in student advising on personal development during their transition to Canada preferred. An equivalent combination of education and experience may be considered.
- Strong leadership, presentation and communication skills and the ability to coordinate projects and develop programs.
- Excellent interpersonal skills including a demonstrated ability to facilitate strong relationships with students and campus partners.
- Ability to facilitate programs, activities and workshops for participants with varied cultural perspectives and backgrounds; basic research including outcome-based educational programs; and working with students in a post-secondary setting and helping new students transition to colleges/universities.
- Excellent written and verbal communication skills to work with internal and external stakeholders.
- Excellent customer service skills to communicate and liaise with a wide range of offices and agencies on and off campus to address the needs of the students.
- Ability to write and edit program materials relating to activities, services and programs offered in International Student Support
- Strong critical thinking, interpersonal, organizational, time management and prioritization skills.
- High level of initiative, resourcefulness and problem-solving skills.
- Ability to work in a fast-paced and flexible environment.
- Computer proficiency and strong administrative skills to maintain internal office practices/systems and procedures.