IT Specialist Jobs in Dubai UAE 2023 | Caliberly

Job: We are seeking a highly skilled and motivated IT Support Specialist to join our team in our Dubai HQ. The successful candidate will be responsible for providing technical support and assistance to our staff on a daily basis, as well as helping with more complex IT issues.

Responsibilities:

• Respond to and resolve help desk tickets in a timely manner
• Troubleshoot hardware, software, and network issues
• Install and configure software and hardware
• Maintain accurate records of all support requests and resolutions
• Collaborate with our team to ensure that all systems are running smoothly
• Manage user accounts and access control
• Assist with the maintenance of servers and networks
• Write scripts and automate routine tasks

Requirements:

• Bachelor’s degree in Computer Science or related field is preferred
• At least 3 years of experience in IT support, with a good knowledge of technical IT
• Excellent troubleshooting and problem-solving skills
• Strong knowledge of Windows and MacOS operating systems
• Familiarity with Zoho One is advantageous
• Experience with network and server administration