IT Support Technician Jobs In Dubai | Help AG, an e& enterprise company

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Help AG is looking for a talented and experienced IT support technician whose main responsibility would be connecting cables, rack mounting, testing connectivity, cables, upgrading, troubleshooting IT security devices.

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Responsibilities

• Racking and stacking: Proficient in Installation of server racks, cabinets, Racks mounting hardware, cable routing, and grounding.
• Hardware Management: Install, maintain, and troubleshoot server hardware, storage devices, and related equipment, ensuring optimal performance and reliability.
• Network Configuration: Configure and manage networking equipment, including switches, routers, firewalls, and load balancers. Maintain IP addressing, subnetting, and VLAN setups.

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Requirement

• Bachelor’s Diploma or degree in information security or IT-related matter or equivalent experience.
• 3+ years of experience in working with IT security devices.
• Aware of rack mounting devices.
• Excellent and accent-free communication skills in English (Arabic an advantage).
• Proper and structured documentation and diagramming.
• Excellent organizational skills in enterprise support.
• Understanding of information security concepts and related technology.
• Strong background and experience in TCP/IP networking of large-scale organizations.

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