IT Technician Jobs In Dubai | Kitopi


IT Technician Jobs In Dubai | Kitopi

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Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.

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  • On-Site Support: Provide on-site technical support for restaurant, Cloud Kitchens, including troubleshooting, repair, and maintenance of POS systems, printers, networks, CCTV cameras, laptops, and other IT equipment.
  • Routine Maintenance: Conduct routine maintenance checks to ensure the smooth functioning of IT systems and equipment in restaurants.
  • Installation and Configuration: Install and configure new hardware and software components, including POS terminals, printers, network devices, and CCTV cameras, according to the operational need.
  • Technical Troubleshooting: Diagnose and resolve technical issues reported by restaurant staff promptly and efficiently to minimize downtime and disruption to operations.

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  • Experience : Minimum of 2 years of experience in providing IT support, preferably in a field service or helpdesk environment.
  • Technical Skills: Proficiency in troubleshooting hardware and software issues related to POS systems, printers, networks, CCTV systems, and laptops. Knowledge of Windows and Linux operating systems is desirable.
  • Driving License: Valid driver’s license and a clean driving record are mandatory for this role.
  • Customer Service: Strong customer service and interpersonal skills with the ability to communicate technical information effectively to non-technical users.
  • Flexibility : Willingness to work flexible hours and travel to multiple restaurant locations within the designated area.

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Beware of fraudsters

Recognize Common Scams

  1. Phishing Emails: Fraudsters often send emails that appear to be from legitimate companies, asking for personal information.
  2. Phone Scams: Scammers may call pretending to be from a government agency or well-known company, demanding money or personal details.
  3. Online Shopping Scams: Beware of deals that seem too good to be true on unfamiliar websites.
  4. Investment Scams: Offers of high returns with little risk are often fraudulent.

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Protect Your Information

  1. Do Not Share Personal Information: Never give out personal, financial, or login information over the phone or online unless you are sure of the recipient’s identity.
  2. Use Strong Passwords: Create complex passwords and update them regularly. Avoid using the same password for multiple sites.
  3. Enable Two-Factor Authentication: Adds an extra layer of security to your accounts.

Verify Authenticity

  1. Check Email Addresses and URLs: Fraudulent emails and websites often have slight discrepancies from the real ones.
  2. Research Before You Buy: Look up reviews and ratings of websites or sellers before making a purchase.
  3. Contact Companies Directly: If you receive an unexpected communication, use the contact information on the company’s official website to verify its authenticity.

Stay Informed

  1. Be Wary of Unsolicited Offers: If something seems out of the blue, it’s worth questioning its legitimacy.
  2. Educate Yourself: Stay updated on the latest scams by following news and alerts from consumer protection agencies.

What to Do If You’re Targeted

  1. Report It: Contact local authorities or consumer protection agencies to report the fraud attempt.
  2. Monitor Your Accounts: Keep an eye on your bank and credit card statements for any unauthorized transactions.
  3. Change Your Passwords: If you suspect your information has been compromised, update your passwords immediately.


  • Federal Trade Commission (FTC): Offers resources and a reporting mechanism for scams.
  • Better Business Bureau (BBB): Provides business ratings and scam tracker.
  • Consumer Financial Protection Bureau (CFPB): Protects consumers from financial fraud.

By staying vigilant and following these precautions, you can significantly reduce your risk of falling victim to fraudsters.

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