IT Vendor Contract Manager Job in Dubai | techcarrot FZ LLC

Job Responsibilities:

• Manage the IT support contracts and service, to ensure quality, best value for money
• Act as the first point of escalation for IT issues with IT service providers, providing communication to all stakeholders and managing the supplier to ensure a timely solution
• Develop an ongoing IT strategy to ensure continuity of systems with a strong link into budget planning including hardware, software, infrastructure, network connectivity, PC set up, mobile technologies, website delivery, telephone system integration, printing
• Support the Head of IT Procurement and Contract Management to review, revise, implement and negotiate IT contracts, specifying and conducting commercial tenders and other procurement activities as needed
• Reduce cost by optimizing or renegotiating the contracts
• Establish contract management objectives, procedures, templates and workflow processes for vendor contracts and deliverable schedules.
• Maintain a contract management database that contains all executed contracts, as well as contracts that are under development but are not yet active.
• Moreover, track obligations, deliverables and contract change notes.
• Manage and control access to documents as appropriate.
• Manage contract review meetings to ensure delivery against objectives and contract budgets.
• Develop regular reports on contract milestones, execution and risk, and inform internal customers, vendors and management of activities and progress through regular written and verbal communication.
• Work with Product Owners/Managers in negotiating license reductions/increases as necessary due to usage
• Understand relevant market trends and vendors. Track, gather and analyze market and industry data..

Job Requirements:

• University degree in Computer Science/IT or equivalent
• Eight years of relevant Information Technology experience in a medium to large system installation
• Proven vendor relationship skills and experience
• Demonstrated ability to work well in a team environment
• Ability to work under pressure and determine priorities to meet deadlines
• Pro-active and aggressive; self-starter, able to work using own initiative with minimal supervision managing numerous concurrent tasks