
CPL Jobs
Responsibilities:
- Completing operational audits of processes related to the sale of financial services in accordance with the audit program, including ensuring the timely and accurate presentation of research results;
- Responding to Client’s queries;
- Communicating with the business counterpart to address testing results and support with resolution actions;
- Attending weekly calls with the Client to discuss the testing results, process changes and potential risks to the process;
- Helping in Identifying opportunities for process improvements.
Requirements:
- Knowledge of OTC / Collections / Sales related processes or Salesforce admin experience/user experience would be an asset
- Fluent English;
- Strong analytical skills and ability to work within a problem-solving environment;
- Very good communication and presentation skills;
- Strong organizational, multi-tasking, time management skills;