1- Loyalty Marketing Manager
Job: Full Time
Location: Dubai, UAE
This role will be accountable for formulating strategy & driving Loyalty marketing activities for Loyalty & customer activation program that strengthens customer engagement and delivers profitable revenue growth across Retail. Convince all brands that loyalty programs adding value to them.
- Create data-led Loyalty marketing strategy, highlighting business capabilities to be built in the medium to long term
- Design and manage campaigns that will drive revenue and profitable growth across all channels and formats & enhance customer engagement & brand Loyalty
- Define customer contact plan based on insights and digital calendar in collaboration with business teams.
- Collaborate with other functions (e.g. Merchandising, Store Operations, etc.), to continually improve the level of customer engagement across channels and ensure an enriched shopping experience
- Professional degree/s in Business and Loyalty marketing. A Master’s degree in Loyalty marketing is preferred
- 6+ years in marketing, Loyalty or CRM with recent experience in delivering customer engagement leveraging all digital & traditional Loyalty marketing & CRM tools in retail industry
- 3+ of experience managing high performing teams
- Expert in campaign design, customer selection, and campaign measurement techniques