Loyalty Operations Executive Jobs in Dubai | Chalhoub Careers

Chalhoub Group

Loyalty Operations Executive Jobs in Dubai | Chalhoub Careers

1- Loyalty Operations Executive
Job: Full Time
Location: Dubai, UAE

Description:

Working as a Loyalty Operations Executive you will be responsible for supporting across a wide range of operational tasks in relation to Customers and Partner Brands.

Job Responsibilities:

  • Handling Level 1 escalation on operational queries across the business to meet customers satisfaction and business goal.
  • Monitoring and validating from escalations on operations performance of both internal service providers and external service providers.
  • Preparing monthly report on operations requests and identifying way of working to improve current processes.
  • Handling support requests, communicating offer briefs and queries appropriately in relation to initiatives driven by other streamlines, system access, as well as offers/benefits tagging for data analytics.

Job Requirements:

  • Knowledge of loyalty management systems
  • MS Office – Microsoft Excel, Word, PPT, Outlook.
  • Fluent in English and Arabic
  • Proficient knowledge of customer service, standard office practices, attention to detail, time management and organisational skills.

To apply for this job please visit bit.ly.

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