Managed Services Operations Specialist Jobs in Dubai | Al Futtaim

Al Futtaim

1- Managed Services Operations Specialist
Job: Full Time
Location: Dubai, UAE


Continuously develop, operationalize, and improve managed services and cyber security offerings in line with customer requirements, industry trends and competitor landscape

Job Responsibilities:

  • Develop, refine, and improve on managed services and cyber security offerings by working closely with sales managers, key partners and customers contacts.
  • Manage current eco-system of partners with an objective to improve our chances of winning bids.
  • Scout for new partners in the UAE region with an objective to expand and deepen our service offering
  • Responsible for building and running a Managed Service Operations center with all the required security governance, process & tools which can be demonstrated to existing and prospective customers.

Job Requirements:

  • Bachelor’s degree in Computer Science / electronics engineering preferable with MBA.
  • ITIL Certification, preferable Expert Level
  • ISO 27001 / ISO 20000 Lead Auditor Certified
  • Strong understanding of cyber security solutions, not limited to end point security, email security, data security, network security, identity and access management, SIEM, SOAR.

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