Managed Services Operations Specialist Jobs in Dubai | Al Futtaim

1- Managed Services Operations Specialist
Job: Full Time
Location: Dubai, UAE

Description:

Continuously develop, operationalize, and improve managed services and cyber security offerings in line with customer requirements, industry trends and competitor landscape

Job Responsibilities:

• Develop, refine, and improve on managed services and cyber security offerings by working closely with sales managers, key partners and customers contacts.
• Manage current eco-system of partners with an objective to improve our chances of winning bids.
• Scout for new partners in the UAE region with an objective to expand and deepen our service offering
• Responsible for building and running a Managed Service Operations center with all the required security governance, process & tools which can be demonstrated to existing and prospective customers.

Job Requirements:

• Bachelor’s degree in Computer Science / electronics engineering preferable with MBA.
• ITIL Certification, preferable Expert Level
• ISO 27001 / ISO 20000 Lead Auditor Certified
• Strong understanding of cyber security solutions, not limited to end point security, email security, data security, network security, identity and access management, SIEM, SOAR.