Management Information System Supervisor Jobs in Dubai | Al Futtaim

Al Futtaim

1- Management Information System Supervisor
Job: Full Time
Location: Dubai, UAE


To provide front line support to Aftersales Business users on SAP and other applications for Level-1 and Level-2 issues and roll out new system enhancements. Maintain specific Master data and Pricing. Ensure proper maintenance system data to facilitate to smooth daily operation.

Job Responsibilities:

  • Provide Level-1 and Level-2 support on Aftersales Applications and entire retail Network
  • Regularly maintain specific work packages in SAP system for Aftersales System
  • Support special marketing campaigns and accessory related packages in Aftersales system
  • Maintain master data and Pricing details related to service operation

Job Requirements:

  • Bachelor’s degree
  • 3 years’ experience in a similar role
  • Customer orientated, with decision making and problem-solving abilities
  • Timely Resolution and user satisfaction

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