Management Trainee Jobs In Dubai | ANdAZ
ANdAZ
Management Trainee Jobs In Dubai | ANdAZ
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To ensure guests are provided with professional and courteous services according to Hyatt’s international standards, policies & procedures in order to maximise guest satisfaction.
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Responsibilities
- To ensure the delivery of brand promise and provide exceptional guest service at all times.
- To maintain positive guest and colleague interactions with good working relationships.
- To establish a rapport with guests maintaining good customer relationships.
- To provide a courteous, professional, efficient and flexible service at all times, following Andaz Dubai Standards of Performance.
- To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
- To perform all duties and tasks in the assigned Place of Work (see attached Master Task List) to the standard set. Please note that Master Task Lists are reviewed and changed on a regular bases reflecting change in trends, guest expectations and operating philosophies.
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Requirement
- To embrace all Touches of Hyatt and the Food and Beverage Top 20.
- To respond to the results of the Consumer Audit and ensure that the relevant changes are implemented.
- To respond to the results of the Medallia survey and ensure that the relevant actions and changes are taken and implemented to enhance guest experience.
- To work closely with other Outlet employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- To work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
- To maintain par stocks of all equipment and guest supplies as required.
- To seat, take orders and serve food and beverage (…including alcohol) to guest according to the established sequence of service and procedures.
- To present menu, answer enquiries and make suggestions regarding food, beverage and service to restaurant guests.
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Recognize Common Scams
- Phishing Emails: Fraudsters often send emails that appear to be from legitimate companies, asking for personal information.
- Phone Scams: Scammers may call pretending to be from a government agency or well-known company, demanding money or personal details.
- Online Shopping Scams: Beware of deals that seem too good to be true on unfamiliar websites.
- Investment Scams: Offers of high returns with little risk are often fraudulent.
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Protect Your Information
- Do Not Share Personal Information: Never give out personal, financial, or login information over the phone or online unless you are sure of the recipient’s identity.
- Use Strong Passwords: Create complex passwords and update them regularly. Avoid using the same password for multiple sites.
- Enable Two-Factor Authentication: Adds an extra layer of security to your accounts.
Verify Authenticity
- Check Email Addresses and URLs: Fraudulent emails and websites often have slight discrepancies from the real ones.
- Research Before You Buy: Look up reviews and ratings of websites or sellers before making a purchase.
- Contact Companies Directly: If you receive an unexpected communication, use the contact information on the company’s official website to verify its authenticity.
Stay Informed
- Be Wary of Unsolicited Offers: If something seems out of the blue, it’s worth questioning its legitimacy.
- Educate Yourself: Stay updated on the latest scams by following news and alerts from consumer protection agencies.
What to Do If You’re Targeted
- Report It: Contact local authorities or consumer protection agencies to report the fraud attempt.
- Monitor Your Accounts: Keep an eye on your bank and credit card statements for any unauthorized transactions.
- Change Your Passwords: If you suspect your information has been compromised, update your passwords immediately.
Resources
- Federal Trade Commission (FTC): Offers resources and a reporting mechanism for scams.
- Better Business Bureau (BBB): Provides business ratings and scam tracker.
- Consumer Financial Protection Bureau (CFPB): Protects consumers from financial fraud.
By staying vigilant and following these precautions, you can significantly reduce your risk of falling victim to fraudsters.
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