Marine Customer Service Agent Jobs in Dubai UAE 2023 | GRAND MERCURE

An opportunity has arisen for a Marine Customer Service Agent to join the D-Marin team in a Jumeirah Pe-opening Hotel. To accomplish general office procedures such as customer e-mailing responses, necessary documents’ preparation for signing the contracts, updating customer database, regular reports etc.

Responsibilities:

• To make offers, issue invoices, credit notes, prepare berthing/leasing related agreements.
• To carry out any other duties that may be required to operate the facilities at D-Marin as requested by the Marina Manager occasionally.
• To insert all necessary data and keep records up to date to operate the marina management software properly.
• To collect security deposit, payments and hand over to the accounting department along with related reports, refund security deposit to clients.
• To participate in boat shows and other marketing events on behalf of the company.
• Establish, build, and expand relationships with potential customers and businesses (agents) to increase sales.
• Conduct meetings and sales presentations with and to potential customers and businesses (agents).

Requirements:

• High school or bachelor’s degree (Preferably from a Maritime School or a School of Tourism)
• Front desk office experience (Marina, Hotel or Camp) for minimum 2 years
• Good English language (written and spoken), Arabic language (spoken) is an advantage
• Communication Skills
• Analytical Ability
• Negotiation skills